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Pixel8 Web Solutions & Consultancy
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Pixel8 Account Representative is responsible for generating sales between their company and its customers. They generally work on the sales and customer service team where they build and maintain relationships with new existing customers.
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- Have in-depth technical knowledge about the products, their work, and their pros and cons
- Sending technical specifications to the potential buyers along with the sales quotes
- Improving sales by attracting new clients through cold-calling, emailing, and following company-generated leads
- Conducting customer needs analysis and presenting possible solutions to the customers
- Understanding the product’s functionality and possible problems and figuring out a way to handle them
- Determining the best products to meet the requirements of a customer
- Assisting the sales department
- Providing technical expertise on products and/or service
- Taking part in exhibitions, conventions, and other events to help in the sales of products and/or service
- Sending proposals to clients
- Answering customer inquiries
- Developing and maintaining solid client relationship by regularly following up on clients
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- Acting as the main point of contact between the company and clients
- Establishing the technical needs of the customer and suggesting appropriate products
- Explaining complex technical information to customers in a way that is easy understandable
- Following up with customers and resolving any issues that may arise
- Keeping customers informed about new technological products
- Compiling proposals and reports related to technical products
- Ensuring that sales targets are consistently met
- Reporting to management about sales made
- Updating records of customer communications and contact information
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- Have thorough knowledge about the different products and their working
- Be able to multi-task
- Be good in written and spoken communication
- Be able to translate technical jargon so that laypeople can understand it
- Be well organized
- Have a business acumen
- Be able to work under pressure
- Be good in promotion and sales
- Strong negotiation skills
- Be good at handling technical resources
- Have a good presentation skills
- Be able to make efficient demos within a specific period of time
- Be able to focus and pay attention to detail
- Be customer-oriented
- Be friendly and approachable
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- Proven experience in sales customer service
- Bachelor’s degree in Marketing, Communications, Business Administration or related field is advantageous
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Bookkeeper
HR/Admin Assistant
Junior Developer
Junior Graphics Designer
Junior System Analyst
Management Trainee
Purchasing Assistant
Technical Specialist
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